Windows 11 24H2 is now incompatible with USB scanning devices, too

Alfonso Maruccia

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Editor's take: Windows 11 24H2 increasingly shows how the Windows Insider program does nothing to improve Windows security and reliability. The number of show-stopper bugs experienced by customers who updated to the latest OS version is staggering. Meanwhile, Microsoft is just saying that they're working on (yet another) fix with no specific release date in sight.

Windows 11 24H2 doesn't work well with cache-less WD SSDs, Ubisoft games, Asus devices, fingerprint sensors, and much more. We can now add USB scanners and devices using the eSCL scan protocol to the troublesome issues. Microsoft recently confirmed the problem through its ever-growing list of known Windows 11 24H2 problems.

Microsoft notes that after installing Windows 11 version 24H2, USB devices supporting eSCL tech may not be discoverable anymore. The eSCL protocol provides support for USB peripherals with no need for specific system drivers. The protocol is the default communication method in MacOS, Linux, and Windows – usually.

Thanks to eSCL, networked scanners can be reliably used over Ethernet, Wi-Fi networks, and USB connections. This new issue is caused by a device becoming unable to switch from eSCL mode to USB mode, thus preventing Windows from matching the most suitable system driver with the connected device.

Windows 11 24H2 incompatibility with the eSCL technology doesn't affect only scanners, as printers, fax machines, modems, and other network devices also use the protocol. Users have been experiencing the eSCL issue since Microsoft rolled out the 24H2 upgrade to all suitable Windows machines on October 1, 2024.

After the upgrade, scanning machines and other eSCL-compatible devices have become useless in enterprise environments, SOHO setups, and end-user machines. Companies have asked Microsoft for a quick fix or a workaround, as the eSCL issue is starting to impact businesses and cause service disruption.

Microsoft said its developers are working on a resolution but didn't provide a timeline for a patch. The company put a "compatibility hold" on Windows PCs connected to eSCL devices to prevent the 24H2 automatic upgrade. It also asks knowledgeable users to avoid manually installing the new release until the issue has been resolved.

Image credit: Trusted Reviews

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Many of these beta testers are working from home so they can't be proficient at their jobs while babysitting their child and doing laundry at home.
LOL
The reality is it's likely a business decision to keep pumping out updates, even if there are known issues. Whether they actually know if something will break or not, we the public will likely never know. For MS and any company its just business.
Apple and Google all do the same, no different. MS just happens to have the biggest n most popular device that connects a lot of the world, not mention a good chunk of our infrastructure.
 
Wow. Way to go Microsoft... Good showing indeed... This is what happens when companies use the PUBLIC to do the beta testing. Absolute brainless, senseless fools.
 
Wow. Way to go Microsoft... Good showing indeed... This is what happens when companies use the PUBLIC to do the beta testing. Absolute brainless, senseless fools.
That is beta version, it is open to the public. You can test internally, but the ultimate test is the public release because there are countless hardware, software configurations and use cases. They can't possibly cover all of them with internal testing.
 
Many of these beta testers are working from home so they can't be proficient at their jobs while babysitting their child and doing laundry at home.
You do realize that windows insider is for the general public. The beta testers are people unrelated to Microsoft, people that opted to join the insider program.
 
That is beta version, it is open to the public.
No. 24H2 is at official public release. The update is being pushed to the general public and the full ISO images are available as the default Windows 11 download. 24H2 is at full public release. Oh, and was it mentioned that 24H2 is at full public release?

They can't possibly cover all of them with internal testing.
Yes, they can and they should be doing that. Microsoft is a $3,000,000,000,000 company. They can and should be doing proper and complete testing of their primary, public facing software product BEFORE it's released to the software.
 
Yes, they can and they should be doing that. Microsoft is a $3,000,000,000,000 company. They can and should be doing proper and complete testing of their primary, public facing software product BEFORE it's released to the software.
You are very optimistic to think someone can test everything and fix all possible bugs.
 
Many of these beta testers are working from home so they can't be proficient at their jobs while babysitting their child and doing laundry at home.
I think you're bitter because you're not allowed to work from home. Plenty of studies show people to as productive or even more when working from home.
 
You are very optimistic to think someone can test everything and fix all possible bugs.
It's called due-diligence. Before the internet, every company did it because they had no choice. One didn't just release buggy glitchy software. And before you say things are different now, no it's not THAT different. Companies are simply lazy.
 
No. 24H2 is at official public release. The update is being pushed to the general public and the full ISO images are available as the default Windows 11 download. 24H2 is at full public release. Oh, and was it mentioned that 24H2 is at full public release?


Yes, they can and they should be doing that. Microsoft is a $3,000,000,000,000 company. They can and should be doing proper and complete testing of their primary, public facing software product BEFORE it's released to the software.
It is much cheaper for Microsoft to the let public do the testing, it is not like doing so makes them anymore despised as that is already at max. Microsoft don't need to care since there is no real competitors, no other platform is close to bringing the choice of software and then there is the software already running.
It sucks, but there is no way round Windows and while we can drag it out we all will run Win11 eventually.
 
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